Is Qeepsake fraud?

• Subscription Fees: Users may get charged for a recurring subscription, often on a monthly or annual basis, which they may have forgotten they signed up for.
• In-App Purchases: Charges can arise from purchasing additional features or services within the app that users might not fully remember consenting to.
• Promotional Offers: Some users reported being charged after initial free trials or promotional periods ended, leading to automatic billing if the subscription wasn't canceled in time.
• Family Plans: If users are on a family plan, charges can occur when one member is billed for the collective service usage.
• Account Upgrades: Users have mentioned accidental upgrades to a higher tier subscription which incur additional fees.
• International Transactions: Some users faced unexpected charges when using a foreign currency or based on their billing location.
• Renewal Fees: Charges might appear at renewal time for services that have ongoing billing cycles.
• Forgotten Trials: Instances where users initially signed up for a trial period and forgot to cancel, resulting in automatic charges once the trial ended.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the qeepsake.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the qeepsake.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with qeepsake.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.