What is "Redo"?
Redo is a handy service that helps you keep track of your bills and subscriptions, making it easier to manage payments and avoid surprises. They send reminders and give you the option to redo or reschedule payments when needed. If you see a charge from Redo, it’s likely for a subscription or service you signed up for with them!
- Redo: Indicates that this is a transaction that has been reversed or replicated.
- Transaction ID: A unique number that identifies this specific transaction.
- Date: The date on which the transaction took place.
- Time: The exact time when the transaction was processed.
- Amount: The total money involved in the transaction.
- Currency: The type of money used for the transaction (e.g., USD, EUR).
- Merchant: The name of the store or business where the transaction occurred.
- Location: The physical address or city where the transaction was completed.
- Payment Method: How the payment was made (e.g., credit card, debit card).
Verify With Receipt
The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.
Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.
Why do people get charges like this from Redo?
- Subscription Fees: Customers may unknowingly subscribe to ongoing services that charge monthly or annually.
- Trial Conversions: Users who sign up for free trials that automatically convert into paid subscriptions after the trial period ends.
- In-App Purchases: Charges may come from optional purchases made within their applications, which some users might forget about.
- Multiple Account Charges: Users with multiple accounts may receive charges from each account if they forgot to cancel subscriptions on all of them.
- Failed Cancellations: If a cancellation request was not processed correctly, users might continue to be billed.
- Service Usage: Charges may arise from specific services used that are not included in base offerings.
- Account Upgrades: Customers may upgrade to premium features or higher-tier services that come with additional costs.
- Currency Fluctuations: Charges may vary due to exchange rates, leading to unexpected higher fees for international users.
- Family or Shared Plans: Users on shared or family accounts might see charges split amongst members without clear communication.
If I see this charge, what should I do?
If you see this charge and aren’t expecting it, you have various options.
First, try to contact the redo.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.
If the redo.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with redo.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.
If this sounds like too much of a hassle, you can have Chargeback do it for you.
Redo Customer Service Info
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
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