Is "REPEAT IS" fraud?

The Guide to Understanding Why You Were Charged By “REPEAT IS” and What To Do About It (repeat.is)

Published

December 3, 2025

Updated

December 10, 2025

What is "REPEAT IS"?

Repeat is a handy service that helps you manage your subscriptions and bills easily. They make sure you’re always informed about your payments, so you won’t miss anything important. If you see Repeat on your bank statement, it likely means you’re subscribed to a service that uses them to handle payments. It’s all about making your life a little simpler!

REPEAT: Indicates that this transaction is a recurring payment, meaning it will happen again in the future, such as monthly or annually.
IS: Stands for "is", often used to follow up with the details of what the repeat transaction is for or to identify its characteristics.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from Repeat?

Subscription Services: Many users reported being charged for subscriptions they may have signed up for, either intentionally or unintentionally, through Repeat.
In-app Purchases: Charges can occur from in-app purchases made within apps that are powered by Repeat, catching some users off guard.
Trial Period Charges: Some users experienced charges after a free trial ended, not realizing they needed to cancel before the trial period concluded.
Recurring Payments: Users might set up automatic payments for certain services, leading to periodic charges that may not be recalled.
Family Account Charges: In cases where users are on family accounts, charges for purchases made by other family members can show up under their account.
Service Usage Fees: Charges may stem from specific services used, such as delivery or premium features, which users engaged with without fully understanding the costs involved.
Payment Resubmissions: Users reported incidents where payments reprocessed after an initial failure, leading to unexpected charges.
Promotional Offers: Some users mentioned being charged after initially taking advantage of a promotional offer that required later payment.

If I see this charge, what should I do?

if you see this charge and aren’t expecting it, you have various options.

First, try to contact the repeat.is via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the repeat.is refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with repeat.is, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Repeat Customer Service Info

If you need assistance, here's how you can get in touch with Repeat's support team.

Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

Phone

The phone is not available.

support@repeat.is

Site

https://repeat.is/contact

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What other ways do charges from Repeat show up?

REPEAT-XYZ-ORDER REPEAT-SUBSCRIPTION-FEE REPEAT-APP-CHARGE REPEAT-ONLINE-PAYMENT REPEAT-123-PURCHASE REPEAT-SERVICE-FEE REPEAT-PAYMENT-DECLINE REPEAT-CLIENT-SUPPORT REPEAT-MERCHANT-TRANSACTION REPEAT-PAYMENT-INFO

The Easiest Way to Cancel Repeat

If you're frustrated trying to cancel your subscription, membership, or bill from Repeat—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.