Is RESHOP fraud?

• Subscription Services: Many users report that they signed up for a subscription plan which automatically renews after a trial period, leading to unexpected charges.
• In-App Purchases: Users have experienced charges from purchasing additional features or services within the app, which may not always be clearly communicated.
• Account Upgrades: Some customers have mentioned upgrading their accounts or services that resulted in additional fees without clear notification.
• Payment for Recommendations: If users opted into services that provide personalized shopping recommendations, they may be charged for accessing these tailored options.
• Fee for Cancelled Orders: In some cases, charges have occurred due to cancellation fees tied to orders not processed or completed correctly.
• Unexpected Transaction Fees: Users have noted receiving charges labeled as transaction or processing fees for using certain services offered by Reshop.
• Promotional Offer Mistakes: Some individuals mistakenly activated a promotional offer that turned into a paid subscription unintentionally.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the reshop.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the reshop.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with reshop.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.