Is RCPAYROLL fraud?

This article and service are not officially affiliated with river city payroll

The Guide to Understanding Why You Were Charged By “RCPAYROLL” and What To Do About It (rivercitypayroll.com)

Bella Khan, Subscription Cancellation Expert

Published February 1, 2026

Last updated February 1, 2026

1 min read

What is "RCPAYROLL"?

River City Payroll helps businesses manage their payroll needs easily. They provide regular payroll processing, tax filing, and employee management tools, making it simple to handle payments for staff. If you're seeing a charge from them, it's likely for their subscription services that handle your employer's payroll tasks.

RC: This commonly stands for "Recurring" indicating that this transaction is part of a consistent payment schedule, like a subscription or regular payroll processing.
PAYROLL: Refers to payments made to employees, typically for their work. This means the transaction is related to salary or wages being paid out.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from river city payroll?

Payroll Processing Fees: Many users report charges for payroll processing services, which are common if a business utilizes River City Payroll for managing employee paychecks.
Service Subscription: Some customers indicate that they subscribed to a service for ongoing support and payroll management, leading to recurrent charges.
Year-End Services: Charges may also stem from additional services provided at year-end, such as W-2 or 1099 preparation.
Consultation Fees: Users mention fees associated with consulting services offered by River City Payroll, especially for businesses seeking advice on payroll management.
Software Fees: Companies using River City Payroll's software may encounter charges for licensing or access to certain features.
Inadvertent Charges: Some customers have experienced unexpected charges due to misunderstandings of the services they signed up for or oversight of the billing process.
Add-On Services: Users have indicated fees for add-ons like HR services, workers' compensation, or insurance that may not be immediately obvious.

If I see this charge, what should I do?

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the rivercitypayroll.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the rivercitypayroll.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with rivercitypayroll.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

river city payroll Customer Service Info

If you need assistance, here's how you can get in touch with river city payroll's support team.

Phone

1-866-800-1143

support@rivercitypayroll.com

Site

https://rivercitypayroll.com/contact-us/

Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

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What other ways do charges from river city payroll show up?

RIVERCITYPAYROLL RIVERCITYPAYROLL.COM RCPAYROLL RIVER CITY PAYROLL RIVER CITY PYMNT RIVERCITY PYMT RIVERCITY PAYROLL SERVICES RIVER CTY PAYROLL RIVERCITY HR PAYROLL RIVERCITY-PAYROLL-1234567

The Easiest Way to Cancel river city payroll

If you're frustrated trying to cancel your subscription, membership, or bill from river city payroll—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.