Is Riverside Travel fraud?

• Room Reservations: Charges may occur for hotel stays at the resort, including taxes and resort fees.
• Dining Services: Customers may incur charges from restaurants or bars within the resort.
• Casino Gaming: Players may see charges related to gambling activities, such as buy-ins for poker or other table games.
• Event Tickets: Fees for entertainment events or shows hosted at the resort may result in charges.
• Subscription Services: Users might accidentally sign up for membership perks or gaming subscriptions.
• Extra Amenities: Charges for additional services like spa treatments, valet parking, or room upgrades.
• Resort Fees: Mandatory daily fees that cover amenities, which can appear as unexpected charges on statements.
• Cancellation Fees: Charges incurred when reservations are canceled within the non-refundable policy window.
• Incidental Charges: Fees for minibar usage, room service, or damages to property.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the riversideresort.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the riversideresort.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with riversideresort.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.