Is Routine Wellness fraud?

• Subscription Fees: Many users report being charged for ongoing subscriptions related to health and wellness services offered by Routine Wellness.
• One-time Purchases: Charges for individual products or services purchased directly from the website may appear on user accounts.
• Free Trials Converting to Paid Plans: Some customers have shared experiences where free trials automatically converted to paid subscriptions, leading to unexpected charges.
• Recurring Deliveries: For wellness products that come with a regular delivery option, users might find charges for recurring shipments.
• Service Fees: Users have indicated being charged service fees for consultations or other personalized wellness services.
• Inactivity Fees: Some have noted fees associated with accounts that have been inactive for a set period, even if they haven't used any services.
• Upgraded Services: Customers might unintentionally opt into upgraded services during the signup process, resulting in higher charges than expected.
• Cancellation Policy Fees: Certain users have reported being charged after attempting to cancel their services, claiming they were unaware of specific cancellation policies.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the routinewellness.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the routinewellness.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with routinewellness.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.