What is "Screenpresso"?
Screenpresso is a user-friendly tool that helps you capture screenshots and record videos of your screen. Whether you need to save important moments or create tutorials, itâs perfect for personal or professional use. They offer subscription plans, which means you might see a bill for access to their premium features and support. If you notice a charge from them, it's likely for one of these subscriptions that enhance your experience.
- Screenpresso: The name of the company or service you made a purchase from.
- DDA: This stands for Demand Deposit Account, which is a type of bank account where you can deposit and withdraw money freely.
- PIN POS: This means you entered a Personal Identification Number at a Point of Sale, showing that the transaction was made in person.
- PUR: This indicates that the transaction was for a Purchase.
- CD2887: A unique code that identifies this specific transaction or point of sale terminal.
- 123 MAIN ST: The physical address of the merchant where the purchase occurred.
- XXXXXXXXXXXX: This represents the last digits of your card number, which are hidden for security purposes.
Verify With Receipt
The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.
Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.
Why do people get charges like this from Screenpresso?
- Subscription Fees: Users may have signed up for a subscription plan which automatically renews, leading to unexpected charges.
- In-App Purchases: Some features may require additional payments, which users might overlook during the installation process.
- Upgrade Charges: Users might have upgraded to a premium version of the software, incurring additional costs.
- Free Trial Conversion: Some users reported being charged after a free trial period ended without their knowledge.
- Billing Issues: Errors in billing, such as multiple charges for the same service, have been noted by users.
- Multiple Accounts: Users with more than one account might get charged for subscriptions they forgot about.
- Unintended Auto-Renewal: Automatic renewal settings may have been enabled, leading to renewals without users' consent.
- Service Usage: Charges for additional services or features that were utilized but not initially understood as billable.
If I see this charge, what should I do?
If you see this charge and arenât expecting it, you have various options.
First, try to contact the screenpresso.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.
If the screenpresso.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with screenpresso.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.
If this sounds like too much of a hassle, you can have Chargeback do it for you.
Screenpresso Customer Service Info
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a companyâs terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
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