Is Sentara Healthcare fraud?

• Hospital Services: Customers are charged for services received during hospital visits, including lab tests, imaging, and physician consultations.
• Emergency Room Visits: Charges may arise from visits to the emergency room, often including facility fees and physician fees.
• Outpatient Procedures: Procedures done on an outpatient basis can result in charges for both the procedure itself and any associated anesthesiology or recovery services.
• Prescriptions: Customers might see charges for medications prescribed during their visit which may not be covered by insurance.
• Co-pays and Deductibles: Patients often report charges due to co-pays for office visits or deductibles that have not yet been met for their insurance plans.
• Physical Therapy: Charges can accumulate from physical therapy sessions, especially if multiple sessions are needed post-surgery or injury.
• Lab Tests: Individual lab tests can incur costs, especially if not covered by insurance or if additional tests are required after the initial ones.
• Subscription Services: Some users mention charges related to wellness programs or online health services that require membership fees.
• Radiology or Imaging Services: Customers sometimes incur charges for diagnostic imaging services such as MRIs or CT scans.
• Follow-up Appointments: Additional visits for follow-ups after a treatment or procedure can generate extra costs.
• Consultation Services: Charges for consultations with specialists even within the same healthcare system.
• Billing Errors: Instances of billing errors that result in unintended charges have been reported, leading to confusion among customers.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the sentara.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the sentara.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with sentara.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.