What is "SHOPIFY.COM"?
Shopify is an easy-to-use platform that helps people set up their own online stores. They offer a range of services like website creation, payment processing, and inventory management, which makes it simple for anyone to sell products online. If you see a charge from them, it likely means you’re using their subscription for an online shop that helps you sell your items.
- SHOPIFY: The name of the company or platform you made the purchase from, in this case, Shopify.
- COM: This indicates that the transaction is processed through an online domain, signifying it's an internet-based transaction.
Verify With Receipt
The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.
Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.
Why do people get charges like this from Shopfy?
Basic Plan: $39/month
Shopify Plan: $105/month
Advanced Plan: $399/month
Plus Plan: $2,000/month (custom pricing)
Reasons How People Charge from Shopify:
- Subscription Fees: Monthly fees for different tiers of service.
- Transaction Fees: Additional charges for payment processing per transaction.
- Payment Gateway Options: Extra costs if using third-party gateways instead of Shopify Payments.
- Apps and Add-ons: Costs for installing apps that enhance functionalities.
- Themes and Design: Premium themes that users may buy for a more customized look.
- Domain Registration: Fees for purchasing custom domains.
- Shopify POS: Additional charges for using Point of Sale features in retail locations.
- Shipping Discounts: Fees may apply for expedited shipping services.
- Customer Support: Costs for specialized support or resources.
- Advertising Fees: Expenses for marketing integrations and campaigns through the platform.
If I see this charge, what should I do?
If you see this charge and aren’t expecting it, you have various options.
First, try to contact the shopfy.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.
If the shopfy.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with shopfy.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.
If this sounds like too much of a hassle, you can have Chargeback do it for you.
Shopfy Customer Service Info
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
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