Is PRIVE fraud?

• Subscriptions: Customers may have unintentionally signed up for a subscription plan while browsing the website, which leads to recurring charges.
• Trial Period Charges: Many users report that they were charged after a trial period ended, not realizing they needed to cancel before being billed.
• In-app Purchases: Some users experienced charges due to in-app purchases made within the Prive platform for additional features or products.
• Accidental Orders: There are instances where users mistakenly completed a purchase, leading to unexpected charges on their credit cards.
• Fees for Services: Charges may also arise from special services, such as expedited shipping or premium customer support, if users opted for these without being fully aware of the cost.
• Hidden Charges: A few users have mentioned unexpected fees being added at checkout, which they did not agree to upfront.
• Promotional Offers: Users may have signed up for promotional offers that included conditions leading to future charges if not cancelled in time.
• Mismanagement of Accounts: Users sometimes forget their login details or mishandle account settings, resulting in charges they did not intend to authorize.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the shopmyprive.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the shopmyprive.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with shopmyprive.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.