Is So Shape Subscription fraud?

• Subscription Fees: Many users report being charged for recurring subscription plans which they may have signed up for without realizing it.
• One-Time Purchases: Charges can occur from purchasing specific products or meal plans from the So Shape website.
• Trial Periods: Some users have mentioned being charged after a trial period ended, often due to not canceling before the billing date.
• Multiple Orders: Customers have experienced multiple charges due to placing several orders at different times.
• Product Add-Ons: Additional services or products may incur extra fees that customers don’t anticipate.
• Shipping Fees: Charges related to shipping for orders can also appear, especially for international shipping.
• Account Mismanagement: A few users discovered charges due to their accounts being set to auto-renew or unintentional purchases made through the app or website.
• Promotional Offers: Some promotions may lead to automatic billing after a certain period if not canceled, catching users off guard.
• Payment Issues: In some cases, failed payments can result in repeated attempts and multiple charges on their cards.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the soshape.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the soshape.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with soshape.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.