Is Soshape fraud?

• Subscriptions: Many customers sign up for a subscription service to receive regular meal replacements, which can result in automatic renewals unless canceled.
• Trial Period Charges: Some users reported being charged after a trial period, often because they forgot to cancel before the trial ended.
• One-Time Purchases: Customers can also be charged for individual purchases of meal products or starter kits from So Shape's website.
• Shipping Fees: Additional charges may include shipping fees that are applied during checkout.
• Promotional Offers: Some users have encountered unexpected charges related to promotional offers that didn't clearly outline renewal terms.
• Account Updates: Changes to user accounts or payment methods may trigger new charges or fees.
• Seasonal Promotions: Charges can occur during seasonal sales or promotions that automatically renew into a subscription.
• Additional Products: Users may inadvertently add other products to their cart, leading to additional charges at checkout.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the soshape.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the soshape.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with soshape.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.