Is SM Subscription fraud?

This article and service are not officially affiliated with soulmatemeets

The Guide to Understanding Why You Were Charged By “SM Subscription” and What To Do About It (soulmatemeets.com)

Bella Khan, Subscription Cancellation Expert

Published September 1, 2025

Last updated January 26, 2026

1 min read

What is "SM Subscription"?

Soulmatemeets.com is all about helping people connect on a deeper level. They offer subscriptions that give you access to personalized matching services and features to find your ideal partner. If you see a charge from them, it’s likely for a subscription you signed up for to enjoy their unique services.

SM: This typically represents the merchant name or a short identifier for the service you subscribed to, like a company or brand.
Subscription: Indicates that this transaction is part of a recurring payment where you are signed up to receive a service or product regularly, like a monthly box or streaming service.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from soulmatemeets?

Soulmate Meets offers various subscription pricing plans that typically range from monthly to multi-month options, often with discounted rates for longer commitments.

If I see this charge, what should I do?

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the soulmatemeets.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the soulmatemeets.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with soulmatemeets.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

soulmatemeets Customer Service Info

If you need assistance, here's how you can get in touch with soulmatemeets's support team.

Phone

The phone is not available.

support@soulmatemeets.com

Site

https://soulmatemeets.com/contact

Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

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What other ways do charges from soulmatemeets show up?

SoulmateMeets SoulmateMeets.com SM Subscription SoulMateM SoulMateMeets Charge SM Billing SoulMateMeets Payment

The Easiest Way to Cancel soulmatemeets

If you're frustrated trying to cancel your subscription, membership, or bill from soulmatemeets—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.