What is "Spokeo"?
Spokeo is a people search website that helps you find information about people, like their contact details, social media profiles, and more. If you subscribe, you get access to more detailed reports and can use the service for things like background checks or reconnecting with friends. If you see a charge from Spokeo, it’s probably for your ongoing subscription to access their services.
- SPOKEO: The name of the company or service involved in the transaction.
- TRANSACTION: Indicates that this is a payment or purchase made using this service.
- DATE: The date when the transaction occurred.
- AMOUNT: The total cost of the transaction, showing how much was charged.
- ORDER ID: A unique number assigned to this particular transaction for tracking purposes.
- CATEGORY: This reflects what type of service or product was involved in this transaction.
- LOCATION: The geographical area associated with the transaction, sometimes showing where the service is based.
Verify With Receipt
The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.
Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.
Why do people get charges like this from Spokeo?
- Subscription Fees: Many users report being charged for monthly or annual subscriptions after signing up for a trial or accessing premium features.
- Account Upgrades: Customers may inadvertently select higher-tier services that come with increased charges.
- One-Time Purchases: Some users have purchased detailed reports or additional data access that resulted in one-time charges.
- Trial Conversions: Users often find that free trials automatically convert into paid subscriptions if not cancelled on time.
- Multiple Accounts: Customers sometimes forget they have multiple accounts, leading to charges on accounts they didn't intend to use.
- Billing Errors: Discussions on forums indicate that users occasionally experience incorrect charges due to technical issues or billing errors.
- Family Plans: Some users mention being part of family or group plans which added charges during payment cycles.
- Service Renewals: Users note they were charged for automatic renewals of services they believed they had cancelled.
If I see this charge, what should I do?
If you see this charge and aren’t expecting it, you have various options.
First, try to contact the spokeo.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.
If the spokeo.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with spokeo.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.
If this sounds like too much of a hassle, you can have Chargeback do it for you.
Spokeo Customer Service Info
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
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