Is STAMP fraud?

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The Guide to Understanding Why You Were Charged By “STAMP” and What To Do About It (stamp.com)

Bella Khan, Subscription Cancellation Expert

Published January 25, 2026

Last updated January 25, 2026

1 min read

What is "STAMP"?

Stamp.com helps people manage their mailing needs by providing online postage and printing services. You can easily buy stamps and send packages without going to the post office. They also offer subscription services that automate your billing for regular shipments or mailings, making life a bit easier. If you see Stamp on your billing statement, it’s likely for postage or subscription fees related to their mailing services.

STAMP: An abbreviation referring to the transaction type, typically indicating a purchase made at a specific merchant.
POINT OF SALE: The physical location or system where the transaction takes place, often at a retail store or checkout counter.
MERCHANT NAME: The name of the store or company where the transaction occurs.
PRODUCT: The item or service that was purchased during the transaction.
DATE: The specific day when the transaction was made.
TIME: The time of day when the transaction occurred, usually recorded in a format that shows hours and minutes.
AMOUNT: The total cost of the purchase, including taxes and fees.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from Stamp?

Subscription Fees: Customers may be charged for recurring subscription plans for mailing and shipping services.
Purchase of Labels: Charges can arise from purchasing postage labels or shipping supplies through the Stamp.com platform.
Software Features: Use of premium software features might incur additional costs beyond the basic subscription.
Service Fees: Users reported unexpected service fees for transactions or additional services provided by the platform.
Account Upgrades: Charges may occur if a customer upgrades to a higher tier plan with more features.
Inactive Accounts: Some users mentioned being charged for having inactive accounts that were not canceled properly.
Trials Ending: Automatic charges can happen at the end of a free trial period if the user does not cancel in time.
International Shipping Fees: Users experienced additional charges associated with international shipping options.
Tax Charges: Depending on the location, taxes might apply to transactions, leading to extra charges.
Credit Card Handling Fees: Charges related to payment processing fees, particularly for business accounts.

If I see this charge, what should I do?

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the stamp.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the stamp.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with stamp.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Stamp Customer Service Info

If you need assistance, here's how you can get in touch with Stamp's support team.

Phone

1-800-800-0019

support@stamp.com

Site

https://www.stamp.com/support/

Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

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What other ways do charges from Stamp show up?

STAMP.COM STAMP STAMP PAYMENT STAMP TECH STAMP-DDA-PIN STAMP-PURCHASE STAMP-TRANSACTION STAMP-SERVICE STAMP-ORDER STAMP-RECURRING STAMP-INVOICE 1PASSWORD STAMP

The Easiest Way to Cancel Stamp

If you're frustrated trying to cancel your subscription, membership, or bill from Stamp—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.