Is STANCE.COM fraud?

• Subscriptions: Customers may have unknowingly signed up for a subscription service that automatically renews, leading to periodic charges.
• One-time purchases: Charges could stem from individual purchases of socks or apparel from Stance's website.
• Gift cards: If a customer purchased or received a gift card, using it could result in a charge if not properly tracked.
• International transaction fees: Customers may see additional fees that are not directly from Stance but are charged by their bank for international transactions.
• Shipping and handling fees: Extra costs might appear on the statement due to shipping charges associated with an order.
• Return processing fees: Some customers reported being charged for returns if they didn't follow the return policy correctly.
• Misidentification of charges: Users sometimes misidentify charges as being from Stance when they are actually from a different retailer if they purchased from multiple sources.
• Sales or promotional campaigns: Customers who participated in promotional campaigns may have made additional purchases which weren't tracked properly.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the stance.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the stance.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with stance.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.