Is Stance Online Store fraud?

• Subscription Services: Customers may have inadvertently signed up for a subscription model, where recurring charges occur for the delivery of new socks or other products.
• One-Time Purchases: Charges may stem from single purchases of socks or other items, leading to confusion if users did not recall making the transaction.
• Free Trials: Users might enroll in free trials that transition into paid subscriptions, resulting in charges after the trial period ends.
• Shipping Fees: Additional shipping costs could sometimes appear as separate charges on statements when ordering merchandise.
• Membership Fees: Some announcements about memberships could result in charges for exclusive products or discounts.
• International Transaction Fees: Customers purchasing from outside the US could face additional charges from their banks regarding currency conversion.
• Gift Cards: Users might notice a charge if they purchased gift cards or credits for future purchases on the site.
• Promotions: Sometimes, promotional offers might lead to unexpected fees if users did not read the terms carefully before completing their order.
• Error Charges: There are reports of unintentional double charges or billing errors that the customer service might resolve.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the stance.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the stance.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with stance.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.