Is Standby Internet fraud?

• Subscription Services: Many users report being charged due to automatic renewals of subscriptions they might not remember signing up for.
• Free Trials: Users often mention being billed after a free trial period ends if they did not cancel in time.
• Additional Features: Charges may occur for premium features or add-ons that customers opted into without realizing they would incur costs.
• Multiple Accounts: Some users accidentally created multiple accounts, leading to multiple charges for services that were intended for one account.
• Inadvertent Purchases: Users have shared experiences of unintentionally making purchases through the platform due to unclear options.
• Family Sharing Plans: Charges may arise from shared family plans where other members of the family make purchases that the primary account holder is then billed for.
• Refund Issues: Some customers report difficulties in receiving refunds for charges they dispute, leading to continued billing.
• International Fees: Customers in different regions may encounter additional fees due to currency conversion or international service charges.
• Promotional Offers: Users sometimes find charges associated with promotions that they did not fully understand or agree to.
• Service Usage Fees: Charges for specific internet services, such as exceeds data limits or usage beyond what was included in their plan.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the standbyinternet.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the standbyinternet.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with standbyinternet.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.