Is Standby Internet Co. fraud?

• Subscriptions: Customers may have signed up for monthly or annual plans that automatically renew.
• Trial Period Charges: Users might forget to cancel free trials, leading to unexpected charges once the trial ends.
• One-Time Purchases: Charges could result from single items or services purchased, such as add-ons or upgrades.
• Usage Fees: Some users report being charged based on data usage or specific service features utilized during their time using the service.
• Account Changes: Modifications to account settings (e.g., upgrading, adding features) can trigger additional charges.
• Multiple Accounts: Individuals with more than one account may overlook charges associated with their other accounts.
• Family Plans: Sharing a family plan may lead to miscommunication about who is responsible for charges.
• Renewal Notices Ignored: Users may have received, but ignored, emails regarding upcoming renewals or charges.
• Credit Card Issues: Some customers reported confusion when using cards linked to different accounts, leading to unexpected charges.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the standbyinternet.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the standbyinternet.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with standbyinternet.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.