Is STAYSECURE fraud?

• Subscription Fees: Many users have reported unexpected charges due to auto-renewing subscriptions for services like web hosting or VPNs offered by Stay Secure.
• One-Time Purchases: Customers might see charges for one-time purchases of security software or tools that were completed on the Stay Secure website.
• Trial Conversions: Participants in free trials may have inadvertently agreed to paid subscriptions that started charging after the trial period ended.
• Account Upgrades: Users have mentioned being charged for upgrading their accounts to premium services without realizing additional fees would apply.
• Additional Services: Charges can occur for supplementary services like enhanced security features or additional storage that were added during the purchase process.
• Family or Multi-User Plans: Charges may arise when joining family plans or multi-user subscriptions that involve multiple accounts under one payment.
• Payment Processing Errors: Some users have experienced duplicate charges due to payment processing errors or issues with their payment methods.
• Loyalty Programs: Enrollments in loyalty or rewards programs might also lead to unintentional charges if users don’t fully understand the terms of service.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the staysecure.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the staysecure.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with staysecure.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.