Is STAY SECURE PAYMENT fraud?

• Subscription Services: Customers may be charged for recurring subscription plans they signed up for. This could include antivirus software or online security services that auto-renew unless canceled.
• One-time Purchases: Users might see charges for one-time purchases of software or security tools from Stay Secure.
• Free Trials: Some customers reported being charged after a free trial period ended, often due to forgetting to cancel before the trial was over.
• Add-on Services: Charges could come from additional services or features added on without users being fully aware, leading to unexpected fees.
• Account Mismanagement: Users have mentioned charges due to creating multiple accounts or not properly managing their existing accounts, resulting in duplicate subscriptions.
• Family or Shared Accounts: Some customers reported being charged for services used by family members on shared accounts without their full knowledge.
• Phishing Scams: Experiences shared on forums include unauthorized charges believed to be from phishing scams where users inadvertently gave their payment information.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the staysecure.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the staysecure.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with staysecure.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.