Is STAY SECURE fraud?

• Subscription Services: Users may receive charges for ongoing subscription plans related to security services, such as VPNs or password management tools offered by Stay Secure.
• Trial Conversions: Some customers report automatic charges after a free trial period ends, often due to failure to cancel before the trial's conclusion.
• One-Time Purchases: Charges might arise from one-time purchases of software or services, which users may forget about or not recognize on their statements.
• Renewal Fees: Users may see charges for the renewal of services that they opted into but weren't aware would automatically renew.
• Family or Group Accounts: Shared accounts can lead to confusion, with charges appearing on one person's account when multiple users are involved.
• Security Breach Response: Charges may also occur for additional services triggered by security incidents or breaches, with users sometimes unknowingly opting in for premium support.
• Inadvertent Upgrades: People may experience charges due to accidentally upgrading their service level or adding features while attempting to manage their accounts.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the staysecure.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the staysecure.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with staysecure.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.