Is Sullivan Supply fraud?

• Subscription Services: Customers may have signed up for a subscription service that charges recurring fees.
• One-Time Purchases: Charges could stem from individual product purchases made through their website.
• Shipping Fees: Users might see additional charges related to shipping costs associated with their orders.
• Taxes: Depending on the location of the customer, sales tax might be applied to orders, leading to higher charges.
• Accidental Orders: Some users reported mistakenly placing orders that resulted in unexpected charges.
• Service Fees: Customers might incur service fees for specific transactions or additional services utilized on the site.
• Pre-Authorization Holds: Some users experienced temporary charges that appear as holds on their accounts before final billing.
• Membership Fees: If attending events or utilizing specialized services, users might pay membership or participation fees.
• Restocking Fees: Returns that incur restocking fees can potentially lead to charges on customer accounts.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the sullivansupply.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the sullivansupply.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with sullivansupply.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.