Is Sun Spa fraud?

• Membership Fees: Many users report being charged recurring fees for monthly membership subscriptions that they may not have fully understood at signup.
• Auto-Renewal: Some customers have noted that their memberships or packages automatically renew without clear notification, leading to unexpected charges.
• Product Purchases: Charges may also come from buying tanning lotions or other products offered at the spa during visits.
• Additional Services: Customers have mentioned being billed for extra services, such as airbrush tanning or upgrades to higher-quality tanning beds.
• Cancellation Policy Fees: A number of users have experienced charges due to misunderstanding cancellation policies or failing to cancel in time.
• Promotional Fees: Occasionally, users find they were charged for promotional packages that had specific terms they weren't aware of when signing up.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the sunspala.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the sunspala.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with sunspala.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.