Is GTS Fitness fraud?

• Monthly Subscriptions: Many users have reported automatic charges for monthly subscriptions that may not have been clearly stated during the signup process.
• Personal Training Sessions: Charges may stem from one-on-one personal training sessions, which can be billed per session or through package deals.
• Class Fees: Users may be charged for attending individual fitness classes or specialty workshops.
• Merchandise Purchases: Some customers mentioned being charged for branded merchandise, supplements, or apparel bought through the site.
• Account Management Fees: There are mentions of fees related to account maintenance that some users were unaware of.
• Cancellation or Rescheduling Fees: A few complaints highlighted unexpected charges when clients missed appointments or failed to cancel within the designated window.
• Trial Period Conversions: Some have stated they were charged after what they thought was a free trial period ended without adequate notification.
• Family Plan Charges: Users on family plans reported unexpected charges as additional family members were added.
• Promotional Program Fees: Some have been charged for signing up for specific promotions that later resulted in additional fees being applied.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the team-gts.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the team-gts.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with team-gts.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.