Is TenantTech Services fraud?

• Subscription Fees: Customers may be charged for subscription plans that grant access to certain features or services offered by TenantTech.
• In-app Purchases: Users might incur charges for specific in-app purchases, such as additional storage or premium features.
• Setup Fees: Initial setup fees for onboarding services could lead to charges for new users.
• Payment Processing Fees: Fees associated with payment processing for transactions made through the platform may appear on customer statements.
• Service Fees: Users could be charged for additional services, such as tenant screening or repair coordination.
• Late Payment Fees: If payments are not made on time, some users reported being charged late fees in relation to their accounts.
• Renewal Charges: Automatic renewals for subscription services may lead to unexpected charges at the end of a billing cycle.
• Account Changes: Changes to account settings, such as upgrades or downgrades, could result in a prorated charge, leading to confusion among users.
• Help Desk Services: Charges for premium support or help desk services could apply, as reported by some users needing assistance.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the tenanttech.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the tenanttech.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with tenanttech.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.