Is LevelUp fraud?

• Subscription Fees: Some users report being charged for subscription plans that they may not remember signing up for.
• In-app Purchases: Charges for additional features or enhancements within the LevelUp app have been noted by users.
• Promotional Offers: Users sometimes find unexpected charges related to promotional offers that include automatic renewal.
• Merchant Transactions: Users might see charges from specific merchants they used through the LevelUp platform.
• Payment Method Errors: Some users mention being charged multiple times due to issues with their linked payment methods or repeated authorizations.
• Account Mismanagement: A few have experienced charges due to multiple accounts being created unintentionally.
• Service Fees: Certain transactions may include service fees that users weren't aware of prior to charging.
• Disputed Charges: Users sometimes encounter charges they dispute, leading to confusion over their accounts.
• Recurring Payments: Some users have noted that they signed up for a service that included recurring payments, leading to unexpected charges.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the thelevelup.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the thelevelup.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with thelevelup.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.