Is ThomGas fraud?

• Gas Deliveries: Customers may see charges for deliveries of propane or other fuels they have purchased.
• Service Fees: Regular service or maintenance fees associated with propane tank installations can lead to charges.
• Subscription Plans: Many users reported being enrolled in automatic delivery plans which could lead to recurring charges.
• Late Payment Fees: Customers who miss payment deadlines can incur additional charges for late fees.
• Equipment Rentals: Charges could also arise from renting equipment such as tanks or heaters.
• One-Time Service Charges: Fees for specific services, such as repairs or installations, may also appear on bills.
• Winter Fill: Some users noted charges for a winter fill service which boosts propane levels before colder months.
• Account Maintenance Fees: Some customers mentioned monthly account maintenance fees that can show up on their bills.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the thompsongas.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the thompsongas.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with thompsongas.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.