Is Thriva fraud?

This article and service are not officially affiliated with thriva

The Guide to Understanding Why You Were Charged By “Thriva” and What To Do About It (thriva.co)

Bella Khan, Subscription Cancellation Expert

Published October 26, 2025

Last updated January 26, 2026

1 min read

What is "Thriva"?

Thriva helps you take charge of your health by providing easy-to-use home testing kits. You can subscribe for regular tests that track different health markers, so you can stay informed without the hassle of frequent doctor visits. If you see a charge from Thriva, it’s likely for one of these subscriptions, ensuring you get the tests you need to keep your health on track.

Thriva: The name of the company or service you made a transaction with.
Transaction Type: This indicates what kind of service or product was bought, such as a subscription or test kit.
Date: The date when the transaction occurred.
Amount: The total money spent on the transaction.
Reference Number: A unique number assigned to this transaction for tracking purposes.
Location: This could be the physical address of the company or where the transaction occurred if applicable.
Payment Method: This could refer to how you paid (like credit card or bank transfer).

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from thriva?

Subscription Fees: Customers may be charged for recurring subscription plans for health testing services.
One-time Purchases: Charges could arise from single-test purchases that are initiated by the user.
Test Kits: Payment for kits sent to customers for at-home testing may appear on statements.
Shipping Fees: Additional charges may occur for shipping and handling of ordered test kits.
Service Upgrades: Users might incur charges for upgrading their service plans for enhanced features or more comprehensive testing.
Late Fees: In cases where payment is overdue, additional charges may be applied.
Account Management Fees: Some users noted occasional fees related to account maintenance or management.
Promotional Offers: Customers may inadvertently enroll in promotional trials that convert to paid subscriptions.

If I see this charge, what should I do?

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the thriva.co via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the thriva.co refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with thriva.co, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

thriva Customer Service Info

If you need assistance, here's how you can get in touch with thriva's support team.

Phone

The phone is not available.

hello@thriva.co

Site

https://thriva.co/contact/

Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

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What other ways do charges from thriva show up?

THRIVA CO THRIVA THRIVA HEALTH THRIVA SUBSCRIPTION THRIVA SAMPLE THRIVA TEST THRIVA PAYMENT THRIVA SERVICES THRIVA LAB THRIVA RECURRING THRIVA ACCOUNT THRIVA ORDER THRIVA CONSULTATION THRIVA ANALYSIS THRIVA RESEARCH

The Easiest Way to Cancel thriva

If you're frustrated trying to cancel your subscription, membership, or bill from thriva—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.