Is Thriveworks LLC fraud?

• Monthly subscriptions: Customers may be charged for ongoing therapy sessions or coaching services on a monthly basis.
• Session fees: Charges may occur for individual therapy sessions that are not part of a subscription.
• Initial assessment charges: Some users report being billed for initial assessments or consultations required before regular sessions.
• Insurance billing: Customers might see unexpected charges if their insurance does not cover certain services or if there are issues with co-pays.
• Late cancellations: Users have noted charges for missed appointments or late cancellations according to Thriveworks' cancellation policy.
• Add-ons or products: Purchases of additional materials or resources offered by Thriveworks can lead to charges outside of standard fees.
• Upgrades: Opting for premium services or upgrading to a higher level of service may incur additional costs.
• Annual fees: Some clients have mentioned one-time annual fees for certain membership benefits.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the thriveworks.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the thriveworks.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with thriveworks.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.