Is Thryv Inc fraud?

• Subscription Fees: Many users report being charged for ongoing subscription plans for services like marketing tools, customer relationship management (CRM), or business listing management without clear verification of cancellation.
• Unintended Automatic Renewals: Customers have indicated that their subscriptions automatically renewed after the trial period, leading to unexpected charges.
• Website Setup Services: Charges can occur due to one-time fees for website creation or enhancement services, which some users might not fully understand were included in their agreements.
• Advertising Services: Users may incur charges from marketing services provided by Thryv, especially if they opted into a particular campaign that they forgot about.
• Third-Party Integrations: Charges might stem from using integrated products or services linked through Thryv's platform, which some users do not recall authorizing.
• Late Payment Fees: Some customers mentioned being charged additional fees for late payments or missed billing cycles, emphasizing the importance of keeping track of payment due dates.
• Customer Support Services: Users might be charged for premium customer support options or additional training services that were added to their account without clear communication.
• Upgrades to Higher Plans: Several reports indicated that customers unintentionally upgraded to a more expensive tier of service, resulting in higher charges without full awareness of the changes.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the thryv.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the thryv.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with thryv.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.