Is TIM HORTONS fraud?

• In-app purchases: Many users experience charges when they make purchases through the Tim Hortons app for items like coffee or food.
• Subscriptions: Some customers might subscribe to promotions or loyalty programs that involve recurring fees.
• Delivery fees: Charges may occur if customers order through delivery services associated with Tim Hortons.
• Account issues: Users have reported being charged unexpectedly due to account errors or glitches that resulted in duplicate orders.
• Gifting options: Occasionally, users purchase gift cards or treats for others, which can appear as separate charges.
• Promotional offers: Certain promotions might require a payment upfront, leading to charges that some customers weren't initially aware of.
• Add-ons: Extra charges can occur for add-ons or modifications to orders that customers may not remember opting for.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the timhortons.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the timhortons.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with timhortons.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.