Is Topstep Trading fraud?

• Subscription Fees: Customers may have signed up for a monthly or yearly subscription plan to access trading platforms and tools, leading to regular charges.
• Evaluation Fees: Users often pay initial evaluation fees to participate in Topstep’s trading programs, which can result in deductions from their accounts.
• One-Time Purchases: Some users might incur charges for purchasing additional resources, such as coaching sessions, proprietary indicators, or other trading aids.
• Commission Fees: Charges may occur from trading commissions when executing trades through Topstep platforms, impacting the account balance.
• Data Fees: Depending on the level of market data access, customers may face additional charges for premium market data feeds.
• Penalty Fees: Users who fail to meet certain trading criteria may face penalties that result in charges to their accounts.
• Service Upgrades: Upgrading to higher service tiers for added benefits can also lead to increased charges on accounts.
• Auto-Renewal Charges: Customers who do not cancel their subscriptions before the renewal date may find automatic charges applied.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the topsteptrading.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the topsteptrading.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with topsteptrading.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.