Is True Nutra fraud?

• Automatic Subscriptions: Customers may sign up for a subscription service without realizing it, leading to recurring charges on their credit cards.
• Free Trials: Some users have reported being charged after the end of a free trial period if they didn’t cancel in time.
• One-Time Purchases: A straightforward purchase of products from True Nutra may result in a charge seen on bank statements.
• Shipping Fees: Additional shipping fees can appear as separate charges when ordering products.
• Multiple Products: Customers sometimes order multiple products, which can lead to several charges appearing for each item purchased.
• Billing Errors: Instances of billing mistakes or duplicate charges have been mentioned by users, leading to confusion over charges.
• Interactive Services: Some customers participate in online consultations or services that may incur fees that are billed separately.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the truenutra.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the truenutra.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with truenutra.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.