Is Caviar fraud?

• Food Purchases: Users may see charges for meals ordered through the Caviar app, which include the price of food, taxes, and tips.
• Delivery Fees: Each order may include delivery fees that can vary based on distance and the restaurant selected.
• Service Fees: A percentage-based service fee is often added to the total order amount to cover operational costs.
• Subscriptions: Some users reported being charged for monthly subscriptions if they opted for premium services, such as reduced delivery fees or access to exclusive restaurants.
• Multiple Orders: Customers sometimes accidentally double order, leading to unexpected charges on their cards.
• Tips: Additional charges may come from tips that users choose to add for delivery drivers at the time of checkout.
• Promotional Fees: Occasionally, promotional codes or discounts may not apply as expected, leading to higher charges than anticipated.
• Account Verification: Some users experienced initial charges for account verification which are later reversed, but may still appear temporarily on their account.
• Pending Charges: Users may see pending charges that reflect authorizations rather than finalized transactions until the order process completes.
• Restaurant Variations: Prices may vary by restaurant, and this can lead to higher-than-expected charges based on menu selections.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the trycaviar.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the trycaviar.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with trycaviar.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.