Is Upside Pizza Online fraud?

• Food Orders: Customers may see charges for direct purchases made for pizza or other menu items from Upside Pizza.
• Delivery Fees: Charges can include additional fees for delivery services, which may vary based on location or order size.
• Subscription Services: Some users report signing up for subscription services associated with Upside Pizza that could lead to recurring charges.
• Tip Add-ons: Users may notice tips included in their total charges after opting to leave a gratuity for delivery or service.
• Online Payment Errors: Miscommunication during online transactions could result in multiple charges or incorrect amounts showing up on bank statements.
• Promotional Offers: Some users have mentioned charges related to promotional offers or discounts that did not apply as expected during checkout.
• Account Mistakes: Mistakes in selecting items or quantities during the ordering process could lead to unintended charges.
• Cancellation Fees: In certain cases, users may see charges if they fail to cancel an order in time as per the restaurant's policy.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the upsidepizza.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the upsidepizza.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with upsidepizza.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.