Is VGEN INC fraud?

• Monthly Subscriptions: Customers may sign up for a recurring subscription service that automatically charges their card each month.
• In-App Purchases: Users might make one-time purchases or upgrades through the app, leading to unexpected charges.
• Free Trial Conversions: Users who sign up for free trials might be charged once the trial period ends if they do not cancel.
• Service Fees: Certain services offered by vgen may incur additional fees that are not immediately apparent at the time of sign-up.
• Account Upgrades: Customers might upgrade their accounts, which can result in higher monthly fees.
• Multiple Accounts: Users with multiple accounts may be unaware that they are being billed for more than one subscription.
• Family or Shared Plans: Charges may come from shared accounts or family plans where multiple users are linked, leading to confusion about individual charges.
• Failed Cancellation Attempts: Some users report being charged after attempting to cancel their subscriptions without proper confirmation or follow-through.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the vgen.co via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the vgen.co refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with vgen.co, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.