Is VIDEOPOKER fraud?

• Subscription Fees: Many users report being charged for monthly subscriptions they may have inadvertently signed up for when creating an account.
• In-App Purchases: Charges can occur from purchases made for in-game items or upgrades that some users may forget about after making.
• Free Trial Conversions: Some users mentioned that after a free trial period, they were automatically charged if they didn’t cancel in time.
• Account Maintenance Fees: A few complaints indicate unexpected charges related to maintaining an account with ongoing access to premium features.
• Service Fees: Users have encountered additional service fees linked to specific transactions within the site, details of which may not be clearly outlined upfront.
• Multiple Accounts: Occasionally, users forget about multiple accounts, leading to charges from the same service on different email addresses.
• Inactivity Fees: There have been mentions of inactivity fees applied to accounts that have not been used for a certain period, leading to unexpected charges.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the videopoker.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the videopoker.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with videopoker.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.