Is VideoPoker.com fraud?

• Subscription Fees: Users may unintentionally subscribe to a monthly or yearly plan that provides access to premium features or additional game content.
• In-App Purchases: Charges may occur due to in-game purchases such as virtual currency, tokens, or other enhancements that enhance gameplay.
• Trial Conversions: Some users reported being charged after a free trial period ended, leading to automatic billing unless canceled beforehand.
• Account Management Fees: Occasionally, there might be fees associated with account management or maintenance that users aren't aware of.
• Incorrect Billing: Instances of users being charged multiple times for a single transaction have been noted, causing confusion and frustration.
• Promotional Offers: Some users mentioned being caught in promotional offers that led to unexpected charges after the promotional period ended.
• Third-Party Services: Charges may also arise from third-party services linked to VideoPoker.com, which users might not recognize as separate expenses.
• Transaction Fees: Users have occasionally reported additional fees related to payment processing or currency conversion.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the videopoker.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the videopoker.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with videopoker.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.