Is VP Online Gaming fraud?

• Subscriptions: Many users report being charged for subscription services that may have been inadvertently signed up for during registration or account creation.
• In-App Purchases: Players often purchase virtual items, coins, or upgrades within the game, leading to unexpected charges on their accounts.
• Trial Periods: Some users mention free trial periods that transition into paid subscriptions automatically if not canceled in time.
• Account Upgrades: Charges may arise from upgrading to premium accounts or additional features that users may not have fully realized they agreed to.
• Renewals: Recurrent payments for ongoing subscriptions can lead to confusion if users forget about prior agreements.
• Involuntary Charges: Some reports indicate unauthorized charges, suggesting potential issues with account security or unauthorized access.
• Promotional Offers: Users have noted being charged after signing up for promotional offers that required credit card information upfront.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the videopoker.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the videopoker.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with videopoker.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.