Is Video Poker fraud?

• Subscription Fees: Users may sign up for a trial or subscription service that automatically renews, leading to recurring charges.
• In-App Purchases: Players often purchase virtual currency or items within games, which can add up quickly.
• Hidden Fees: Some users mention unexpected fees that arise during account setup or payment processing.
• Paywalls: Certain features may require payment, causing users to incur charges without realizing it.
• Misunderstanding of Free Trials: Some may believe they signed up for a completely free service but find themselves charged after the trial period ends.
• Account Upgrades: Users may accidentally upgrade their accounts, leading to higher charges.
• Automatic Renewals: Failing to cancel before the renewal date can result in charges users did not intend to incur.
• Credit Card Issues: Users might see charges due to their bank's policies or fraud alerts if payments were flagged.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the videopoker.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the videopoker.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with videopoker.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.