Is Vivan Power Bank fraud?

• Subscription Services: Some users reported being unknowingly signed up for a subscription after signing up for a free trial, leading to unexpected recurring charges.
• Shipping Fees: Customers indicated that additional shipping costs weren't clearly disclosed, resulting in higher charges than anticipated during checkout.
• Accidental Purchases: Several individuals mentioned accidentally placing orders or confirming purchases due to unclear buttons or interfaces on the site.
• Product Bundles: Users noted that certain products came with bundled services or items that added to the total cost without initial clarification.
• Membership Fees: Discussions on forums highlighted cases where users signed up for members-only access, which resulted in annual or monthly fees.
• Warranty or Insurance Add-ons: Some customers reported being charged for extended warranties or insurance options that they didn't fully understand were part of the checkout process.
• Upgrades or Extra Services: There were instances where customers selected upgrades or additional services at checkout without realizing they would incur extra charges.
• Trial Renewals: Users shared experiences of being charged automatically after a free trial period ended without clear communication from Vivan.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the vivanpowerbank.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the vivanpowerbank.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with vivanpowerbank.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.