Is Vivelacar Subscription fraud?

• Rental Fees: Users may see charges related to the actual car rentals they have booked, including daily rental rates.
• Insurance Charges: Some customers report being charged for additional insurance coverage they opted for during the booking process.
• Fuel Charges: If the car is returned with less fuel than it was provided, customers may be charged a fuel fee.
• Late Return Fees: A common cause of unexpected charges is returning the vehicle later than the agreed-upon time, leading to additional rental charges.
• Subscription Services: Some users mention being charged for membership or subscription services that offer discounts or additional benefits.
• Cleaning Fees: Charges may apply for excessive cleaning required upon return of the vehicle, as reported by some users.
• Damage Fees: Customers may incur charges for any damage noted during the car return process.
• Booking Modifications: Changing or modifying rental details can sometimes lead to extra charges, per user experiences.
• Tolls and Additional Services: Charges for toll passes or GPS rental can also appear on the final bill.
• Currency Conversion Fees: If payments are made in a different currency, users have reported additional conversion fees.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the vivelacar.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the vivelacar.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with vivelacar.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.