Is "XYZ CO" fraud?

The Guide to Understanding Why You Were Charged By “XYZ CO” and What To Do About It (xyz.)

Published

September 6, 2025

Updated

November 10, 2025

What is "XYZ CO"?

XYZ at XYZ is a company that offers easy-to-use subscription services, helping you access various products or services without the hassle of buying them outright. If you signed up for a subscription, you might see a charge from them on your bill. Their goal is to make sure you get what you need, when you need it, while keeping everything simple and straightforward.

XYZ CO: The name of the company or retailer you are purchasing from.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from xyz?

Active Subscription: Customers may be charged for an ongoing subscription service they signed up for, such as a premium membership or a trial that converted to a paid plan.
In-App Purchases: Charges may result from purchases made within an app, such as unlocking features, buying currency, or obtaining additional content.
Free Trial Conversion: Users who sign up for free trials often find they were automatically converted to a paid subscription after the trial period ended.
Multiple Accounts: Customers sometimes forget they have multiple accounts and may be charged for services on more than one account.
Failed Cancellations: Some users report difficulties in canceling subscriptions, leading to continued billing even after attempting to cancel.
Misleading Offers: Certain promotions might not be clearly stated, resulting in unexpected charges after a promotional period.
Restoration Fees: Users that have previously canceled might be charged for reactivating services or restoring content.
Trial Renewal: Customers might overlook terms that indicate trials auto-renew unless canceled before the end date.
Currency Fluctuations: Some users notice extra charges due to changes in currency conversion rates if the service operates in a different currency.
Family Sharing Issues: Charges can occur due to family sharing of accounts where one member makes purchases that affect others.
Service Upgrades: Users may inadvertently agree to service upgrades that come with additional fees.

If I see this charge, what should I do?

if you see this charge and aren’t expecting it, you have various options.

First, try to contact the xyz. via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the xyz. refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with xyz., and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

xyz Customer Service Info

If you need assistance, here's how you can get in touch with xyz's support team.

Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

Phone

The phone is not available.

support@xyz.com

Site

https://xyz.com/support

Get help with your refund

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What other ways do charges from xyz show up?

1PASSWORD 1PASSWORD.COM 1PASSWORD SUBSCRIPTION 1PASSWORD SERVICES 1PASSWORD ONLINE 1PASSWORD MEMBER FEE 1PASSWORD MONTHLY 1PASSWORD ANNUAL 1PASSWORD SOFTWARE 1PASSWORD RENEWAL 1PASSWORD BILLING 1PASSWORD TECH SUPPORT 1PASSWORD PAYMENT 1PASSWORD APP 1PASSWORD PURCHASE 1PASSWORD CHARGE 1PASSWORD ONLINE PAYMENT

The Easiest Way to Cancel xyz

If you're frustrated trying to cancel your subscription, membership, or bill from xyz—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.