Is YAYA SPA fraud?

• Membership Fees: Some users have reported automatic charges related to membership subscriptions that may not have been clearly communicated during sign-up.
• Service Packages: Customers might be charged for bundled services that were purchased, which could include massages, facials, or other treatments.
• Cancellation Fees: If a customer cancels a scheduled appointment late, they may incur a charge as part of the spa's cancellation policy.
• No-Show Fees: Failing to show up for an appointment without prior notice can lead to a fee being charged to the customer’s card.
• Additional Services: Users have mentioned being charged for extra services or upgrades during their visit that were not clearly outlined in the initial cost.
• Auto-Renewals: Some subscriptions may automatically renew, leading to charges that customers did not anticipate after their initial purchase.
• Gratuity Charges: Automatic tips may be added to the final bill, which some customers were unaware of when budgeting for their visit.
• Merchandise Purchases: Charges can also come from purchasing products sold at the spa, which may include skincare items or spa-related goods.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the yayafootspa.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the yayafootspa.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with yayafootspa.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.