What is "YB PAYMENT"?
Yellowbrick is a company that offers online courses in various creative fields, helping people learn new skills from the comfort of their homes. They provide subscription plans that give access to different courses, so if you're getting billed by them, it’s likely for the lessons you signed up for. Their easy-to-use platform makes learning fun and accessible.
- YB: The merchant name or company identifier, which represents the business where the transaction took place.
- PAYMENT: Indicates that this transaction is a payment made to the merchant, usually for goods or services.
Verify With Receipt
The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.
Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.
Why do people get charges like this from Yellowbrick?
- Subscription Fees: Customers might be charged for ongoing subscriptions they signed up for, often related to services or premium content.
- Trial Period Conversions: If users sign up for a free trial, charges can occur once the trial period ends, unless canceled beforehand.
- In-App Purchases: Purchases made within the platform for additional features or services may lead to charges that users might not remember authorizing.
- Account Upgrades: Moving to a higher tier subscription or service often incurs added fees.
- Service Fees: Fees for specific services used, such as transaction or processing charges, can appear on accounts.
- Multiple Accounts: Customers with more than one account may not recall signing up for services on all of them, resulting in unexpected charges.
- Promotional Offers: Misunderstanding or oversight regarding terms of promotional offers can lead to charges when the promotion ends.
- Family or Group Plans: Charges might occur if users are part of a family or group plan and uncontested fees are applied across accounts.
- Billing Errors: Inaccuracies or glitches in the billing system could result in erroneous charges.
- Unauthorized Transactions: Some users may report unauthorized charges, possibly due to sharing account details.
If I see this charge, what should I do?
If you see this charge and aren’t expecting it, you have various options.
First, try to contact the yellowbrick.co via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.
If the yellowbrick.co refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with yellowbrick.co, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.
If this sounds like too much of a hassle, you can have Chargeback do it for you.
Yellowbrick Customer Service Info
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
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