Asana Rebel is a healthy lifestyle app designed to help people get in shape, have more energy, sleep better, and boost productivity. They offer subscriptions that come in different lengths, like one month or one year. These subscriptions are billed upfront as a single payment and automatically renew when they expire. So if you're seeing charges from Asana Rebel, it's likely because you're subscribed to their app to access their fitness and wellness programs.
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The cancellation process is straightforward if done via the iPhone App Store or Google Play Store with clearly listed steps. Website subscriptions require contacting customer support, which might add slight complexity, but overall the procedure is common and not cumbersome.
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How to Cancel Asana Rebel: Step by Step
If you purchased through the App Store:
- Open the Settings app on your iPhone or iPad.
- Tap your name at the top of the screen.
- Tap iTunes & App Store.
- Tap your Apple ID at the top of the screen.
- Tap View Apple ID - you may be asked to sign in.
- Tap Subscriptions.
- Tap the Asana Rebel subscription.
- Tap Cancel Subscription to end the automatic renewal. If you cancel, your subscription will stop at the end of the current billing cycle.
If you purchased through the Google Play Store:
- Open the Google Play Store app on your Android device.
- Tap the Menu button.
- Tap Account.
- Tap Subscriptions.
- Tap the Asana Rebel subscription.
- Tap Cancel to end the automatic renewal. If you cancel, your subscription will stop at the end of the current billing cycle.
If you purchased through the website:
- Go to the Asana Rebel website.
- Scroll to the bottom of the page and click on Contact Us.
- Follow the prompts to submit a cancellation request.
Tips & Tricks for Canceling Asana Rebel
- Start a chat with customer support and immediately request an email confirmation of the cancellation to have proof.
- Use strong, clear language when contacting support, such as stating that you expect a full cancellation and no further charges.
- Dispute charges by claiming the app or service doesn't work properly, rather than focusing on unauthorized charges, which can slow down resolution.
- Be persistent and check monthly statements to ensure charges stop; if charges continue, follow up repeatedly.
- Try cancelling on or before the renewal date since cancellation after renewal often results in no refund.
- Use the app or website to cancel but be prepared for errors or password reset issues; if so, escalate via customer support chat.
- Escalate the issue if no response via web form, since dedicated phone or direct email support is often unavailable.
- Keep detailed records of all communication attempts, including timestamps and responses, to strengthen your position if disputing charges with your bank.
- If necessary, dispute payments through your bank or payment provider as a last resort after customer support fails to resolve your cancellation and refund request.
Asana Rebel Customer Service Info
If you need assistance, here's how you can get in touch with Asana Rebel's support team.
Cancel Asana Rebel Script
Script
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Dear Asana Rebel Team,
I hope this message finds you well. I am writing to request the cancellation of my subscription. I have enjoyed using your app; however, I have recently found that my current schedule does not allow me to continue utilizing the service effectively.
Please confirm the cancellation of my membership and any associated billing. Thank you for your assistance.
Best regards,
Frequently Asked Questions
Asana Rebel subscription cancellation stops the automatic renewal but allows access until the end of the current billing cycle. For App Store and Google Play purchases, users can cancel through their device subscription settings, while website subscriptions require contacting Asana Rebel support for cancellation.
To cancel your Asana Rebel subscription, you do need your login password because cancellation requires account access. They do not offer phone or unauthenticated chat cancellation options. If you have forgotten your password, you can reset it via this link: https://get.asanarebel.com/password_resets/new. This ensures you can log in and manage your subscription hassle-free.
- Unexpected subscription renewals causing unwanted charges
- Difficulty in canceling due to app errors or complicated process
- Customer service unresponsiveness and poor support when trying to cancel
- Automatic charges continuing even after attempts to cancel
- Lack of satisfaction with the program or workouts
- Perception of poor workout quality and insufficient guidance
- Feeling misled about the program demands or benefits
- Need to cancel through payment provider due to cancellation difficulties with the app or site
Asana Rebel allows you to cancel your subscription at any time, but the cancellation only takes effect at the end of the current billing cycle, meaning you will still have access until that period ends. There are no lock-ins or early-cancellation fees, but be aware that refunds are only available within the first 14 days of the initial subscription period; refunds do not apply to renewals. Additionally, if you subscribed via the Apple App Store, refunds must be processed through Apple, not directly through Asana Rebel, which can be a less straightforward process.
Before cancelling your Asana Rebel subscription, know that once your subscription ends, you will lose access to all content, including workouts and any purchased material. Your workout performance data and account content may be erased after cancellation of your user account. Any valid subscription period that you have paid for will not be refunded upon cancellation. Additionally, current in-app subscriptions cannot be terminated during the active contract term, so cancellation will take effect only at the end of the billing cycle or contract term. If you want to completely stop using the service, make sure to also cancel your user account, as subscriptions alone do not automatically cancel the account.
- Email address associated with your Asana Rebel account
- Full name (First and Last name)
- Subscription platform (Apple App Store, Google Play Store, or Asana Rebel website)
- Access to your account (sign-in credentials for the relevant app/platform)
- Apple ID (if purchased via Apple App Store; may be required to access subscriptions on iOS)
- Google account (if purchased via Google Play Store; required for in-app subscription management)
- Proof of purchase (such as a receipt or confirmation email; may be requested by support if contacting them directly)
- Reason for cancellation (sometimes required for support contact or feedback)
- Date of cancellation (whether immediate or specific date, especially if handled via support)
- Billing information (may be required by support if they cannot otherwise verify your identity)
- Phone number (sometimes requested in support requests)
We've actually written a step by step guide on how to get a refund from Asana Rebel. Check it out!
The Easiest Way to Cancel Asana Rebel
If you’re frustrated trying to cancel your subscription, membership, or bill from Asana Rebel—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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