The Ultimate Step by Step Guide to Cancelling a Beachbody Subscription or Membership (beachbody.com)
By
Bella K.
|
Published
July 17, 2025
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Updated
July 10, 2025
Beachbody, through its BODi subscription service, offers digital workout programs, healthy meal plans, and motivational tools to help users reach their fitness goals. Customers can choose from different subscription plans billed upfront: a 12-month plan costing $179, a 6-month plan at $119 after a 14-day free trial, or a 3-month plan for $89. These subscriptions automatically renew until canceled, but users can cancel anytime to avoid future charges. The service also offers a 31-day money-back guarantee and includes access to a supportive community experience.
Canceling a Beachbody (BODi) subscription is straightforward through the account settings on the official website with clear steps for cancellation. The process is self-service and does not require contacting customer support unless using a third-party platform, which can be slightly more complex, but overall the process is simple and quick.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Beachbody subscription.
How to Cancel Beachbody: Step by Step
If you purchased through beachbody.com:
Visit the Beachbody website at beachbody.com.
Sign in to your account using your credentials.
Navigate to the Memberships & Subscriptions section.
Locate the subscription that you want to cancel.
Select the subscription and then click on Manage.
Follow the prompts to cancel your subscription.
Confirm the cancellation when prompted, ensuring you receive a confirmation notice.
If you purchased through the Apple App Store:
Open the App Store on your iOS device.
Tap your profile icon in the upper-right corner.
Tap on Subscriptions.
Find your Beachbody subscription from the list.
Tap on the subscription and then tap Cancel Subscription.
Confirm the cancellation.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on your profile icon in the upper-right corner.
SelectPayments & subscriptions, then tap Subscriptions.
Locate your Beachbody subscription from the list.
Tap on the subscription and then tap Cancel subscription.
Confirm the cancellation.
If you purchased through a third-party service:
Contact the third-party service directly to inquire about cancellation procedures.
Follow their specific instructions to cancel your Beachbody subscription.
How to Contact Beachbody
If you need assistance, here's how you can get in touch with Beachbody's support team.
Cancel proactively and early: Initiate cancellation at least 3 days before the next billing cycle to avoid charges.
Use login details: Have your Beachbody/BODi account email and password ready; reset password in advance if needed.
Request confirmation: Always demand an email confirmation after cancellation to have proof.
Be firm but polite: When contacting customer support by phone or chat, use clear, polite language but be firm about your intent to cancel.
Escalate if necessary: If initially unsuccessful, repeatedly call customer service, and try social media channels to pressure for cancellation.
Track renewal notifications: Monitor emails for renewal or billing notifications—they may be unclear or missing.
Use specific cancellation language: Clearly state you want to stop future charges and cancel the subscription effective immediately.
Document everything: Keep records of all interactions, times, and names of support representatives.
Be aware of refund window: Cancel within 31 days for a refund but immediate loss of access; otherwise, no refund but access continues until cycle end.
If purchased via third party: Cancel through Apple, Google Play, or Roku if subscription bought there.
Coach cancellations: Independent Beachbody coaches should complete and submit the Coach Cancellation Form with all required details.
Consider chargebacks as last resort: If all else fails, some users have resorted to dispute charges through their bank after exhausting direct cancellation attempts.
Why Do People Request Refunds from Beachbody
Automatic renewals without explicit consent or clear notification
Difficulty cancelling subscriptions effectively, often cancellations are ignored or rejected
No refunds for renewals, refund policy only applies to initial order, not renewals
Renewal notifications via email are often disputed as never received or missed due to resembling marketing emails
Price increases on renewal fees without clear prior agreement
Poor customer service with unhelpful or rude representatives and difficulty reaching supervisors
Repeated charges even after cancellation attempts, including unauthorized reactivation of accounts
Frustration with refund denial despite cancellations shortly after renewal charges
Inability to fully delete accounts or unlink payment methods
Lack of compliance with notification laws as claimed by some customers
Pressure from Beachbody coaches or dissatisfaction with coaching or product-pushing
Not using the service for extended periods yet still being charged due to auto-renewal
Beachbody Refund Script
Script
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Dear Beachbody, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Beachbody Refund Policy
Beachbody subscriptions can be cancelled at any time by signing into your BODi account, navigating to Memberships & Subscriptions, selecting the subscription you want to cancel, and choosing "Cancel Subscription." Cancelling prevents future billing but does not refund past charges. For additional assistance, you can contact Beachbody customer service.
The Easiest Way to Get a Beachbody Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Beachbody—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Frequently Asked Questions
Beachbody subscriptions can be canceled at any time, but there are some pitfalls to be aware of. You will not receive a refund if you cancel after your subscription has already auto-renewed, meaning money already paid is non-refundable. Additionally, when you cancel, you lose access to your workout history and program progress once the current paid period ends. There are no contracts or early-cancellation fees, but Beachbody does not offer any option to pause your membership; it's either active or fully canceled.
Automatic renewals without explicit consent or clear notification
Difficulty cancelling subscriptions effectively, often cancellations are ignored or rejected
No refunds for renewals, refund policy only applies to initial order, not renewals
Renewal notifications via email are often disputed as never received or missed due to resembling marketing emails
Price increases on renewal fees without clear prior agreement
Poor customer service with unhelpful or rude representatives and difficulty reaching supervisors
Repeated charges even after cancellation attempts, including unauthorized reactivation of accounts
Frustration with refund denial despite cancellations shortly after renewal charges
Inability to fully delete accounts or unlink payment methods
Lack of compliance with notification laws as claimed by some customers
Pressure from Beachbody coaches or dissatisfaction with coaching or product-pushing
Not using the service for extended periods yet still being charged due to auto-renewal
Email address associated with your Beachbody account
Account login credentials (username and password)
Account number (if contacting customer service)
Full name as it appears on the account (if contacting customer service)
Access to "Memberships and Subscriptions" section after logging in
Billing information or how charges appear on your bank statement (for billing inquiries/identification)
Relevant platform login information (if you subscribed through a third party such as Apple, Android, Roku, etc.)
Possible reason for cancellation (users may be prompted to provide a reason during online cancellation, but it is generally not strictly required)
Before canceling your Beachbody subscription, be aware that you will lose immediate access to Beachbody On Demand (BOD) content and features. Refunds are typically only provided if you are eligible under Beachbody's Money Back Guarantee, which generally does not cover subscription renewals or free trials. Additionally, if you have an annual membership, cancelling will not result in a refund for the remaining paid period, so you will lose access without reimbursement. It's important to cancel before your subscription renews to avoid unwanted charges.
Beachbody subscriptions can be cancelled at any time by signing into your BODi account, navigating to Memberships & Subscriptions, selecting the subscription you want to cancel, and choosing "Cancel Subscription." Cancelling prevents future billing but does not refund past charges. For additional assistance, you can contact Beachbody customer service.
To cancel your Beachbody subscription on the official site, you do need your password to log into your account first. Once logged in, you can navigate to 'My Account' > 'Subscriptions & Billing' > 'Manage' to cancel your membership. If you do not remember your password, you can reset it at this link: https://www.beachbodyondemand.com/create-new-password?locale=en_US. While cancellation by phone or chat may be possible, it is not explicitly stated that a password is unnecessary, so having access to your account password is the most straightforward way to cancel.
We've actually written a step by step guide on how to get a refund from Beachbody. Check it out!
The cancellation process typically takes about 5 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Beachbody subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Beachbody account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Beachbody online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
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