The Ultimate Step by Step Guide to Cancelling a BJ's Restaurants Subscription or Membership (bjsrestaurants.com)
By
Bella K.
|
Published
July 17, 2025
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Updated
July 1, 2025
BJ's Restaurants offers a couple of subscription services that might explain billing charges. One is the Pizookie Pass, a 4-month subscription that lets you redeem a Pizookie dessert daily when dining in. You pay monthly and must cancel before the next period to avoid being charged again. Another is the BJ's Brewhouse Beer Club, available in many California locations, where members pay $30 every two months to get special beers delivered and some restaurant perks like free appetizers and discounts on growler refills. These subscriptions make it easier and more fun to enjoy BJ's treats and drinks regularly.
Cancellation of BJ's Pizookie Pass subscription requires logging into the BJ's Premier Rewards PLUS account and clicking a specific cancellation button, which is straightforward but requires the user to navigate the account interface. There are clear instructions and no complex steps or need for phone calls, but users need to be mindful of the cancellation timing to avoid being charged for the next month.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a BJ's Restaurants subscription.
Refund delays or non-receipt after membership cancellation.
Cancellation complications: Early termination of paid membership when trying to cancel renewal only.
Frustration with BJ’s app and technology, including issues using app features like expedited checkout.
Membership and billing policies perceived as confusing or unfair.
Better pricing, technology, and service at competitors like Sam's Club.
General dissatisfaction with product and service quality declines.
BJ's Restaurants Refund Script
Script
Copy
Dear BJ's Restaurants, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
BJ's Restaurants Refund Policy
BJ's Restaurants allows you to cancel your Pizookie Pass subscription at any time by logging into your BJ’s Premier Rewards PLUS account and selecting the cancellation option. The subscription will continue for the current month with no refunds, and it automatically renews monthly for up to four months unless canceled. To avoid charges for the next month, cancellation must be done by the last day of the current subscription month.
The Easiest Way to Get a BJ's Restaurants Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from BJ's Restaurants—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Frequently Asked Questions
BJ's Restaurants' subscription to the Pizookie Pass requires you to cancel by the last day of the current one-month period to avoid being charged for the next month, with no refunds for the month currently in process once that period starts. There are no long-term contracts, but the timing to cancel is strict, and you cannot get refunds for past or current month fees if you miss the cancellation deadline. BJ's also reserves the right to terminate your subscription or the entire pass program at any time. Users should be aware of this strict cancellation window to avoid unwanted charges.
Refund delays or non-receipt after membership cancellation.
Cancellation complications: Early termination of paid membership when trying to cancel renewal only.
Frustration with BJ’s app and technology, including issues using app features like expedited checkout.
Membership and billing policies perceived as confusing or unfair.
Better pricing, technology, and service at competitors like Sam's Club.
General dissatisfaction with product and service quality declines.
BJ's Premier Rewards PLUS account login information (email and password)
Access to your Beer Club or Pizookie Pass subscription information
Email address associated with your BJ's account
Access to the "My Pizookie Pass Account" or "Beer Club" portal
Method of contacting customer support (such as customer support email: Pass@bjsrestaurants.com)
Date of cancellation request (to ensure it is before the renewal period)
Knowledge of which subscription or membership you wish to cancel (e.g., Beer Club, Pizookie Pass)
Before cancelling your BJ's Restaurants membership or subscription, know that cancellation can be done via multiple methods including in person, email, chat, phone, or mail, but only the primary member can cancel. When you cancel, all supplemental memberships tied to the primary will also be canceled automatically. You will lose access to member-exclusive benefits such as member prices, promotions, clipless coupons, instant savings, and the ability to shop on BJs.com, the BJ’s mobile app, and in BJ's clubs. Additionally, all rewards balances will be forfeited upon cancellation and a 20% non-member surcharge applies to post-cancellation purchases. You can request a refund on the current membership period if canceling as the primary member, but no refunds are given for upgrade or add-on fees or for subsequent cancellations.
BJ's Restaurants allows you to cancel your Pizookie Pass subscription at any time by logging into your BJ’s Premier Rewards PLUS account and selecting the cancellation option. The subscription will continue for the current month with no refunds, and it automatically renews monthly for up to four months unless canceled. To avoid charges for the next month, cancellation must be done by the last day of the current subscription month.
You do not need your password to cancel your BJ's Restaurants membership. You can cancel by contacting BJ's Member Care via phone at 800-BJS-CLUB, email at CustomerCare@bjs.com, chat on their website at BJs.com/help, or even in person at a BJ's location. Only the primary member can cancel the membership. If you need to reset your BJ's password for other reasons, you can do so at https://help.bjs.com/hc/en-us/articles/26710700774676-I-forgot-my-BJs-com-password-or-email-address-What-should-I-do.
We've actually written a step by step guide on how to get a refund from BJ's Restaurants. Check it out!
The cancellation process typically takes about 5 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your BJ's Restaurants subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your BJ's Restaurants account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel BJ's Restaurants online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
BJ's Restaurants May Show Up On Your Statement As:
PURCHASE DD DOORDASH BJSRESTAU DD DOORDASH BJSRESTAU BFS RESTAURANT 123 MAIN St AplPay BJ'SRESTAURANHUNTINGTON BEACH
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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